How do I get more contacts in the system?

4Degrees gives you the most robust results (for search, recommendations, and more) when we've captured your relevant professional network to the most complete extent possible.  

If you're feeling like we're missing some of your contacts, some of the steps below can help us capture more:

1. Sync additional email accounts 

Many of us have multiple personal and professional email accounts that we use to communicate with our professional contacts. To have the most complete view of your network in 4Degrees, you'll want your relevant email accounts to be synced to the system.  

To do that, go to the Email Sync page within your account settings.  In the "Email Sync" section of the page, you should check that:

• The email addresses you communicate with professional contacts through regularly are listed.
• They are all set to "On", meaning the system is connected to those accounts and is capturing the contacts you've got in those systems. 

If it feels like we haven't captured all of the relevant contacts that reside within the email accounts you've already got connected, please contact us and we'll investigate.  One potential cause is that these contacts have not met the communication threshold that we look for before creating a contact on your behalf. 

2. Add Contacts from LinkedIn via the Chrome Extension

If you don't have our chrome extension installed yet, click here to install it. Once you login to the extension (click here to learn how to login), navigate to someone's Linkedin profile. Find and click the 4Degrees icon on the right-hand side of your screen to open up the chrome extension:

Then select "add now" if this is a brand new contact, or select "add LinkedIn profile to existing contact" if the contact already exists in 4Degrees.