Syncing an email account

Many of us have multiple personal and professional email accounts that we use to communicate with our professional contacts. To have the most complete view of your network in 4Degrees, you'll want your relevant email accounts to be synced to the system.  

To do that, go to the Email Sync page within your account settings.  In the "Email Sync" section of the page, you should check that:

• The email addresses you communicate with professional contacts through regularly are listed.
• They are all set to "On", meaning the system is connected to those accounts and is capturing the contacts you've got in those systems. 

If it feels like we haven't captured all of the relevant contacts that reside within the email accounts you've already got connected, please contact us and we'll investigate.  One potential cause is that these contacts have not met the communication threshold that we look for before creating a contact on your behalf. The email sync will retroactively pull in all contacts and interactions from the beginning of the synced email account.